Terms of Sale
Conditions governing the purchase and use of CertifEye Credits and Premium Services.
Last Updated: December 31, 2025
1. Purpose & Scope
These Terms of Sale (“Terms”) govern the purchase and use of digital services and Credits offered by CertifEye. They form a binding contract between the User and CertifEye and prevail over any other commercial or promotional document.
2. Seller Identification
- Commercial Name: CertifEye (operated by Prismaze)
- Legal Entity: PRISMAZE (RCI: 20P09679)
- Registered Address: 3, Avenue des Citronniers, 98000 Monaco
- Contact: billing@certifeye.ai
3. Description of Paid Services
CertifEye provides intangible digital services, including:
- Credits: Digital units required to initiate analyses or unlock features
- Reports & Certificates: Digital documents (PDF or web-based) generated by automated systems or human review
⚠️ No physical goods are sold or delivered. All services are performed exclusively online. The purchase of Credits grants access to execution of analysis services and generated outputs, not ownership of any CertifEye technology or intellectual property.
4. Credit System
- Personal, non-transferable, and non-refundable
- Non-exchangeable for cash or any monetary equivalent
- Usable only within the CertifEye platform
Credits grant a right of access to services and outputs only and do not constitute a purchase of data, reports, or certificates as goods.
CertifEye reserves the right to modify the credit cost of specific features at any time. Such changes do not affect previously purchased credits.
5. Pricing
Prices are displayed in the applicable currency (EUR or USD) at the time of purchase. Taxes and VAT are applied in accordance with applicable regulations. Price changes are not retroactive.
6. Payment Methods
Payments are processed securely by certified third-party providers (e.g., Checkout.com, PayPal). CertifEye does not store banking or card information. Services are activated only after full payment confirmation.
7. Right of Withdrawal (Waiver)
By purchasing Credits and using them to initiate an analysis, you expressly request the immediate execution of a digital service.
You acknowledge that, in accordance with applicable consumer laws governing digital content and services:
You expressly waive your right of withdrawal once the service execution has begun, meaning as soon as the first credit is consumed.
8. No Refund Policy
Except where mandatory law provides otherwise, all sales are final.
No refunds shall be granted for:
- Unused or partially used credits
- Dissatisfaction with analysis results or outcomes
- Account suspension or termination due to Terms violations
- Voluntary account deletion by the User
9. Service Performance Disclaimer
CertifEye provides probabilistic and informational analysis services. No guarantee is made regarding a specific detection rate or result.
False positives or false negatives do not constitute a defect and do not entitle the User to a refund. Analysis results are informative and probabilistic and do not constitute a guarantee, certification of truth, or legally binding conclusion.
10. Invoices & Promotions
Invoices are available in the User dashboard. Promotional or free credits:
- Have no monetary value
- Are non-refundable
- May be modified or revoked at any time
11. Suspension & Termination
CertifEye reserves the right to suspend access, block credits, or terminate accounts without refund in cases of:
- Fraud or abuse
- Payment disputes or chargebacks
- Violation of the Terms of Service
12. Limitation of Financial Liability
To the fullest extent permitted by law, CertifEye’s total financial liability for any claim related to a purchase shall not exceed the amount actually paid by the User for the transaction concerned.
13. Governing Law & Jurisdiction
- Governing Law: Principality of Monaco
- Exclusive Jurisdiction: Courts of Monaco
- Language of Proceedings: French
14. Billing Contact
For billing-related inquiries: billing@certifeye.ai
© 2026 Prismaze. All rights reserved.